Importance of Training and Mentoring :: Human Resource Employee Improvement Strategy

Importance of Training and Mentoring The management is committed to training and development in the field of industrial cleaning and sanitation industry. These two components are part of our culture, and we believe that the way to fulfill this commitment is to provide training for new and current employees. For this reason, we have implemented a new training program with a mentor base. We recognize the value of mentoring as an important instrument of organizational learning. Mentoring provides an opportunity for successful individuals to share knowledge and to advise employees. This interactive mechanism will not only enhance the skills of the sales team but will also enhance professional and career skills of employees. Our goal is to provide our employees with reliable mentors. Our mentors have strong knowledge of and professional expertise in their fields. The mentors will help employees learn to handle various situations, enhance their developmental skills, and avoid some of the pitfalls that can potentially sidetra ck a career or delay promotion opportunities. Mentoring also has the potential of broadening skills, experience, and expertise through the organization. Our training program is based on a method that provides employees the skills they will need to perform their job. For example, the program will teach a new salesperson how to sell our products, or a new supervisor will learn how to fill out the company’s weekly payroll timesheet. Our sales team is considered one of the best teams in the industry, with higher production numbers, customer service, and community service. In the same line we want our training program to be the best. We believe that, as a means for you as our employee to expand into a winning professional, two types of schooling in business and interpersonal maturity should be in place. We understand that business is important. However, the success of a business is contingent on our employees’ personal and professional development. We want our employees to have fun in their daily work and in their training. Objective of the Training The reason for the training program is to pair the trainee with a mentor in order for the trainee to become more knowledgeable about the products and services that we provide. With a mentor, the trainee has instant access to a person who can answer questions and concerns. The training program provides the trainee with other important information including the following: the company history, features and benefits, compliance standards, contract related training, computer/software training, leadership training, customer service, communication, and regulations.